Returns for Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at cs_ecof1@hotmail.com
Please include your order number, a description of the issue, and clear photos or videos showing the item and any damage, if applicable.
We will review your request and determine an appropriate resolution, which may include a replacement or refund. Please contact us before sending anything back, as we will provide return instructions if a return is necessary.
This policy does not limit any rights or remedies available to you under applicable consumer protection laws.
